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Services at Hotel Panchoy

Services & Amenities:

All prices are in US dollars, we also offer transportation services to anywhere you want to go and tour packages, in addition to airline tickets from Guatemala. All the prices indicated are for one-way, except in the case of the tour to the Pacaya volcano which includes round-trip transport and a tour guide.

  • 24-hour reception (bilingual staff during the day)
  • Travel agency to organize excursions or trips
  • Pick up at the airport for $45 *
  • Free city map and bilingual receptionist to answer any questions regarding trips and transportation
  • Free Wi-Fi in the entire hotel
  • High-speed Internet
  • A great selection of coffees, beers, refreshments and sandwiches
  • Large and fully equipped shared kitchen for your use
  • Hot water and excellent water pressure 24 hours a day
  • Laundry and bag storage available
  • Daily cleaning service
  • Spanish classes and translation services
  • 24-hour on call doctor
  • Garden areas with fountain
  • Terrace with 360-degree view of the city, including the volcanoes
  • Meeting places for large groups
  • Family atmosphere
  • Pets Allowed
  • For $5/per person, you can use the pool and sauna facilities in our other property, Hotel Casa del Parque

* The rate for pick-up at the airport in private transportation has a cost of $37 (for 1-3 people) and $8 per additional person.

To make your reservation, you can send us an email to hotelpanchoy@hotmail.com letting us know your arrival time, flight number, airline name and city you are arriving from.

Cancellation policy:

All reservations must be canceled 72 hours (3 days) in advance before the check-in time. Otherwise, for late cancellations or no shows, you will be charged the first night fee.

The hotel accepts US dollars, quetzals, travelers’ checks, and credit cards. Paying with credit card has a surcharge. The online booking service has a third-party commission included in the price.

If you want to know more about the services provided by Hotel Panchoy, please contact us.

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